Corporate Traveler Profile Click here to access the Corporate Travel Profile.
Elm Grove Travel offers all of the services and technology expected from a corporate travel department. Our staff of corporate specialists works effectively with the business traveler and understands their unique needs and expectations. Our attention to detail, quality control and friendly, efficient service provides an effortless environment for corporate travelers to make their travel arrangements. Our agents are very proficient at finding the lowest airfares through technology, but also through personal experience that computers alone cannot provide.
Our state of the art computer system affords our clients the fastest and most efficient method of communication as well as information source. Elm Grove Travel provides a full range of travel management services which save our clients time and money.
Our 24 hour reservation and help line is one of the best in the industry. If it is necessary to contact this VIP line during hours when our office is closed, a team of highly skilled and experienced agents are available to modify existing reservations or book new reservations for our clients. They are also available should a problem occur during travel. If for some reason these reservation specialists are unable to resolve a situation, they have the home and cell phone numbers for both the President and Vice President of Elm Grove Travel who can intervene to resolve the situation.
Automation
Worldspan Reservation System
High Speed Internet Service
E-Mail
Automated Fax Services
Voice Mail Messaging System
TRAMS Accounting System
Clientbase Profile System
Staff
Dedicated Corporate Agents
All agents have no less than 8 years of travel agency experience
International Specialists
Leisure Specialists for vacation travel
Management Reporting
Customized Reporting for each clients individual needs
Reports by traveler, invoice date, destination, carrier, hotel
Individual reports by traveler for frequent flyer reconciliation
Annual, monthly or quarterly reports as required
Discounts & Negotiated Rate Program
Significant discounts on hotels Worldwide
Discounted rental car rates as well as assistance with obtaining individual corporate discounts for small to medium size companies
Negotiated Airline rate where appropriate
Incentive Programs
Assistance in planning Incentive programs for corporate clients
Incentive programs for corporate employees ranging from meeting pre-established goals to compensation awards.
Quality Control
Reservations checked for lowest fares
Seat assignments are verified
Frequent flyer numbers are accurately moved into each PNR
Corporate discounts if applicable are applied
Other Services Offered
Extended hours of operation: Monday through Friday 8:00am to 5:30pm / Saturday 9:00am to 1:00pm
24 Hour VIP reservation and help line
Toll free phone number for domestic calls as well as toll free lines to the 24 hour service from many International destinations
Passport and Visa assistance
Asssistance with establishing a written travel policy or enforcing an existing travel policy.
Friendly live receptionist answering all incoming calls
Full time Controller for any accounting questions or reporting requests.
