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Certified Destination Specialists
Disney
Amy Frank
Great Britain
Dennis Rajchel
Europe
Dennis Rajchel, Betty Durso
Hawaii
Betty Durso, Wendy Reineck
Australia/New Zealand
Jean Troutman
Africa
Jean Troutman
Destination Weddings and
Honeymoons
Karen Martin.
Corporate travel
Wendy Reineck, Chris Hoff, Dennis Rajchel
Spa Specialist
Chris Hoff
Luxury Travel
Chris Hoff, Jean Troutman
Sandals
Amy Frank,Jean Troutman,
and Karen Martin
Accredited Cruise Counselors
Amy Frank, Jean Troutman, Wendy Reineck
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 Elm Grove Travel has been in the retail travel business since 1961. Our company is a locally owned, family run organization. We have had a steady and healthy growth over the years - attaining that growth not through advertising and solicitation, but through repeat business and referrals. We pride ourselves in going that extra mile for our clients, which brings them back again and again.
Leisure Department
Our leisure agents have extensive travel experience. We have several destination specialist and CLIA Certified Cruise counselors. We pay close attention to detail and offer unique suggestions to enhance the travel experience. We make recommendations from first-hand experience.
Corporate Department
Our corporate agents specialize in business travel. They are attuned to the needs of the business traveler; including ways to reduce costs and make travel as effortless as possible. We offer all of the necessary tools for the corporate traveler.
Elm Grove Travel offers a toll free telephone number, a 24 hour reservation service, $100,000 of automatic flight insurance, and offer daily fare re-checks. We routinely seek the lowest fare at initial bookings; waitlist lower fares if not available, and investigate alternate routings to reduce the fares. Elm Grove Travel has a computer program that searches web fares as well as published fares to seek the best options for our clients.
Hours of operation:
Monday - Friday: 8:00am to 5:30pm
Saturday: 9:00am to 1:00pm
Elm Grove Travel is a member of ASTA (American Society of Travel Agents), MAST (Midwest Agents Selling Travel) and RESULTS. MAST and RESULTS are consortia that uses the buying power of the entire membership to negotiate discounts with hotel, car rental companies and other suppliers which are then passed on to our clients. Our Discount Hotel program offers our clients substantial reductions on most major hotel chains as well as many independent hotels. We also offer special car discounts and upgrades and have several negotiated rates with airlines.
As you would with a prospective employee, it is essential to check on the reputation and history of an agency with which you are considering doing business. Elm Grove Travel enjoys the best possible reputation and relationship with suppliers, clients and colleagues. We are known for our honesty, integrity, and quality of service and experience. We can provide references upon your request. You can have complete confidence in Elm Grove Travel.
Sincerely,
Sue Hollenstein, President
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